Thank you for shopping at RICKY STARRY SKY LLC. We are committed to providing our customers with reliable and transparent delivery services. Please read the following shipping policy before placing an order.

  1. Shipping Coverage
    This website currently offers shipping services exclusively within the United States.
    The shipping address fields on the checkout page are restricted to U.S. domestic addresses; international shipping is not currently supported.
  2. Order Processing Time
    Typically, orders are processed within 1–3 business days after successful payment.
    Order processing includes order confirmation, item picking, packaging, and shipping arrangements.
    Processing times may be extended under the following circumstances:
    Weekends or public holidays
    Promotional events or peak order periods
    Incomplete address information or instances requiring manual verification
  3. Delivery Time
    The estimated shipping time for orders within the United States is typically:
    Standard Shipping: 5–10 business days
    The times listed above are estimates and do not constitute a guaranteed delivery timeframe. Actual delivery times may be affected by weather conditions, logistics network congestion, holidays, the remoteness of the delivery address, or carrier scheduling.
  4. Shipping Carriers
    Depending on the order’s destination, package weight, and logistics arrangements, we may select one of the following carriers (or similar providers) for delivery:
    USPS
    UPS
    FedEx
    The specific carrier used will be determined at the time of shipment.
  5. Shipping Fees
    Shipping fees for your order will be displayed on the checkout page.
    If the website offers free shipping promotions or shipping discounts, the applicable terms will be specified on the promotional page or the checkout page.
  6. Address Accuracy
    Please ensure that the shipping address, recipient name, contact phone number, and other details are accurate and complete when placing your order.
    If a delivery fails, is returned, or is delayed due to errors entered by the customer, an incomplete address, the absence of a recipient to sign for the package, or the refusal of the package, the customer may be held responsible for any associated liabilities and potential additional costs incurred.
  7. Shipping Delays
    We strive to ensure that orders are shipped and delivered in a timely manner; however, we cannot be held liable for shipping delays caused by factors beyond our control, including:
    Adverse weather conditions or natural disasters
    Logistics congestion during holiday periods
    Operational disruptions experienced by the carrier
    Security inspections or regional restrictions
    Other force majeure events
    If your package’s tracking status has not been updated for an extended period, please contact us promptly so that we may assist you in resolving the issue.
  8. Lost or Damaged Packages
    If you receive a damaged package, or suspect that a package has been lost, please contact us as soon as possible—within a reasonable timeframe—after receiving the package or the estimated delivery date. Please provide your order number, photos of the package, or any other relevant information to assist us in resolving the issue.